Frequently asked questions
A little more about Amy's Sparkle Scoops, from the magic behind each surprise to what happens after you order.
What is Amy's Sparkle Scoops all about?
Our mission is to turn the little things someone loves into a cheerful, handmade surprise. Every scoop is thoughtfully assembled to feel colorful, personal, and full of sunshine.
When will my order ship?
Most orders are prepared within 3–5 business days. Once your scoop is on its way, we’ll send a shipping update so you know when to expect the surprise.
How does personalization work?
Tell us favorite colors, Hello Kitty characters, hobbies, interests, and any special details. We use those notes as inspiration while hand-picking each scoop.
What comes in a scoop?
Every scoop is a surprise! Items vary, but the goal is always a delightful mix of cute, colorful, and personality-filled finds chosen around the recipient.
Can I send a scoop as a gift?
Absolutely. Add the recipient’s details during checkout and share any gift notes you’d like us to keep in mind while creating their surprise.
Can I order more than one scoop?
Yes! Choose the number of scoops you’d like on the order page. For Moms & Minis, select one scoop for Mom plus one for each child receiving a gift.
What if I have a special request?
Use the special-request field on the order form to share it with us. We’ll always do our best to make your scoop feel just right, while keeping the surprise fun.